There are two paid plans, Pro and Max, each monthly or yearly, billed in advance through our payment processor, Razorpay (taxes extra where they apply). Pro is ₹750 per month, or ₹625 per month when billed yearly; Max is ₹1,200 per month, or ₹1,000 per month when billed yearly. Prices in other currencies, and the yearly total, are shown on the pricing page before you pay. Your subscription renews automatically at the end of each period (a month, or a year) until you cancel. Razorpay handles your card or UPI details; we never see your full payment information. We’ll give you notice before any change to what you’re paying.
Trial. A 7-day trial is bought, not free. The trial fee (currently ₹100, or $1 if you pay in US dollars) is charged through Razorpay when you authorise the trial, and it is not refundable. Unless you cancel from Settings before the 7 days end, the plan you picked is charged in full on day 7, a month or a year at the price shown at checkout, and renews from there as above.
You can cancel anytime from Settings → Plan → Cancel plan. When you cancel, you keep your paid plan until the end of the period you’ve already paid for, and you won’t be charged again. After that, your account drops back to the Free plan; your practice history stays put.
Refunds. Because a paid plan is a digital service delivered immediately, fees, including the trial fee, are non-refundable once a billing period has started, except where required by law. If you were charged in error, hit a genuine technical problem that stopped you using the service, or are within a statutory cooling-off period that applies to you, we’ll put it right. Just get in touch and we’ll sort it out.